Admin and analytics

Coming soonPlanned next; no provider needed

Admin and analytics for growing teams

Add people, give them extensions and roles, and see how your phones are performing. Accounts and dashboards are coming soon; single sign-on and multi-site tools are on the roadmap.

Admin

Manage your team in one place

  • Coming soon

    Google sign-in

    Staff sign in with their Google account.

  • Coming soon

    Users and extensions

    Add or remove people and assign extension numbers.

  • Coming soon

    Roles

    Admin, agent and member roles control who can change what.

  • Coming soon

    Server call logs

    A company-wide record of who called whom and when.

  • Roadmap

    Multi-site

    Group users by branch or depot.

  • Roadmap

    Single sign-on and audit trail

    Enterprise login and a log of admin changes.

Analytics

Coming soon

Know which calls you are missing

Dashboards will show call volume, missed calls and answer time by person and by hour, so you can staff the busy periods.

  • Missed calls by dispatcher
  • Average time to answer
  • Busiest hours of the week

Honest status

What works today, and what is next

We label every capability so you know exactly what you can use now.

Feature status
CapabilityStatus
Encrypted calls (DTLS-SRTP) and row-level data securityAvailable
Google sign-in, users, roles, extensions, server call logsComing soon
Dashboards: missed calls, answer time, call volumeComing soon
Single sign-on, audit trail, multi-siteRoadmap
Multi-company accounts, billing, reseller portalRoadmap
Available
Live and tested in the GT Connect app today.
Beta
Built and in testing; rolling out to early-access teams.
Coming soon
Planned next. No extra accounts or providers needed.
Roadmap
Planned for a later phase.

Early access

Get admin tools early

Tell us about your team and we will invite you as soon as this is ready to try. We use your answers to decide what to build first.

  • No commitment and no payment
  • A short call to understand your workflow
  • First access to beta builds
Contact form

We aim to reply within one business day. No spam; we never sell your details.

Related

Works well with

Bring your whole team one tap closer.

Start free with team calls, video and screen share today. Talk to us about numbers, chat and contact center plans.

Region and language

GT Connect is available in English today. More regions and languages are planned.

Region