Transport and logistics
Transport runs on phone calls: drivers to dispatch, customers to customer service, warehouse to the office. GT Connect puts all of them on one system that works in the browser.
Who it is for
Reach any driver or colleague in one tap and see who is free.
Call dispatch from a phone browser, without remembering numbers.
Answer status questions from website chat and the phone.
Run briefings on video and, soon, see missed-call dashboards.
Segments
Keep drivers, dispatch and the yard office on one call system, with group calls for breakdowns and delays.
Brokers and forwarders juggle shippers, carriers and drivers. GT Connect keeps the internal side of those calls fast and the website side answered.
High volumes of "where is my parcel?" questions need a shared inbox and fast handoffs between hubs and riders.
Where is my shipment LR 4471?
Thanks! I've passed LR 4471 to our team. Would you like a call back?
Hi, it reached Nashik at 10:42 and is out for delivery.
Connect depots, drivers, conductors and the booking desk, and brief every depot at once on video.
Docks, inventory and the office stay in sync with calls, channels and shared photos.
Delivered at Nashik. POD attached.
Thanks, raising the invoice now.
Arjun, next pickup is Sinnar MIDC at 2 pm.
Workflow
Where GT Connect fits from first enquiry to proof of delivery.
A shipper asks for a rate on your website chat.
BetaSales confirms on a call and hands over to dispatch.
AvailableDispatch calls the driver and the loading point together.
AvailableDrivers report delays with one tap; alerts to customers come later.
AvailablePOD photos land in the team channel for accounts.
BetaTrust
GT Connect started inside a transport business in India. We build for the problems we see on our own dispatch floor, and we label every feature honestly.
FAQ
For calls inside your team, yes. For calls to customers on their mobile numbers and landlines, you will need outside calling, which is on our roadmap.
Integrations with transport management systems are on the roadmap. Tell us what you use on the Integrations page so we can prioritize it.
The app is in English today. Hindi and Gujarati versions are planned.
Start free with team calls, video and screen share today. Talk to us about numbers, chat and contact center plans.
