System status

Service status

A live, automatically updated status page is on our roadmap. Until then, this page explains how to check the service and report a problem.

Live status monitoring: coming soon

We do not show uptime figures until we measure them publicly. Coming soon

Is GT Connect working for me?

  1. Open the GT Connect app. If the page loads and you can see your team, the service is up.
  2. If a call does not connect, try another network (for example, mobile data instead of office Wi-Fi). If that works, your office network may need the relay switched on.
  3. Check that your browser is up to date and has microphone permission.

Report a problem

Tell us what happened, when, and which browser and device you used, through the contact form. We aim to reply within one business day.

Planned maintenance

There is no planned maintenance announced. When we schedule maintenance, we will post it here in advance.

Region and language

GT Connect is available in English today. More regions and languages are planned.

Region