For operations teams
Operations teams sit in the middle of everything. GT Connect shows who is free, connects in one tap and turns problems into a single group call.
Jobs to be done
Live presence for every colleague.
Group calls bring everyone into one conversation.
Hold and transfer calls to the right colleague.
Call history with one-tap call back.
Push-to-talk messages to a team.
Dashboards for answer time and missed calls.
Honest status
We label every capability so you know exactly what you can use now.
| Capability | Status |
|---|---|
| Team calls in the browser (extension to extension)WebRTC, encrypted in transit | Available |
| Presence and status: Available, Away, Do Not Disturb | Available |
| Group calls with 3 or more peopleBest for small groups today | Available |
| Hold and blind transfer | Beta |
| Warm transfer, call park, ring groups, call waiting | Coming soon |
| Push-to-talk groups for field and floor teams | Coming soon |
| Dashboards: missed calls, answer time, call volume | Coming soon |
Start free with team calls, video and screen share today. Talk to us about numbers, chat and contact center plans.
