Education
Schools, colleges and coaching institutes need staff to reach each other quickly and enquiries to get answered fast. GT Connect does both, in the browser.
Challenges
Teachers and admin staff are hard to reach between classes.
Peak-season questions arrive faster than the office can reply.
Getting everyone in one room takes too long.
Hold short staff meetings on video, with the timetable or results shared on screen.
Parents and students ask about courses and fees in website chat; the admissions office answers from one inbox.
Planned SMS and WhatsApp reminders for fees, events and exams.
Hi Meera, your appointment is confirmed for Friday at 11 am.
Reply 1 to confirm or 2 to reschedule.
2
No problem. Our team will call you to pick a new time.
Honest status
The features most relevant to education teams, with their honest status.
| Capability | Status |
|---|---|
| 1:1 video, screen share and group video in the browser | Available |
| Team calls in the browser (extension to extension)WebRTC, encrypted in transit | Available |
| Chat widget for your website with an agent inbox and handoff to a person | Beta |
| AI first reply with a clear "talk to a person" option | Beta |
| Appointment reminders and order status alerts | RoadmapNeeds a phone-number or messaging provider plan |
| Large meetings (100+) and breakout roomsNeeds a media server | Roadmap |
FAQ
Group video today works best for small groups. Large meetings of 100 or more are on the roadmap.
Not yet. A public business number with an auto-attendant is on the roadmap and needs a licensed phone-number provider. Today, customers can reach you through website chat (beta), and your team uses GT Connect to call each other.
Start free with team calls, video and screen share today. Talk to us about numbers, chat and contact center plans.
