Enterprise
Large operators need scale, control and integrations. GT Connect is building toward multi-site admin, single sign-on, a contact center and a public API. Here is exactly where each stands.
| Name | Ext. | Role |
|---|---|---|
| PS Priya Shah | 101 | Admin |
| SM Sana Mirza | 102 | Agent |
| AK Arjun Kumar | 201 | Driver |
| NR Neha Rao | 103 | Member |
Challenges
Every branch runs its own phones and its own way of working.
IT needs central user management and audit trails.
Calls never reach the TMS or CRM where the work happens.
Run GT Connect for internal calls in one branch today and measure the difference before you scale.
Users, roles and extensions are coming soon; multi-site management, single sign-on and audit trails are on the roadmap.
| Name | Ext. | Role |
|---|---|---|
| PS Priya Shah | 101 | Admin |
| SM Sana Mirza | 102 | Agent |
| AK Arjun Kumar | 201 | Driver |
| NR Neha Rao | 103 | Member |
Queues, routing, supervisor tools and TMS or CRM integrations are planned for a later phase.
| Customer | Channel | Wait | State |
|---|---|---|---|
| Booking enquiry | Voice | 1:52 | Waiting |
| LR 5520 status | Web chat | 0:48 | With Sana |
| Rate quote | 0:21 | Waiting | |
| Damage claim | Voice | 0:05 | Callback |
Honest status
The features most relevant to enterprise, with their honest status.
| Capability | Status |
|---|---|
| Encrypted calls (DTLS-SRTP) and row-level data security | Available |
| Google sign-in, users, roles, extensions, server call logs | Coming soon |
| Single sign-on, audit trail, multi-site | Roadmap |
| Multi-company accounts, billing, reseller portal | Roadmap |
| Call queues, skills routing, callbacks, outbound dialer | RoadmapNeeds a phone-number or messaging provider plan |
| Public API, webhooks and integrations marketplace | Roadmap |
FAQ
Not yet. We do not claim certifications we do not hold. See our Trust center for what we do today.
Not yet. A public status page and service levels are on the roadmap.
Reseller tools are on the roadmap. Visit Partners to register interest.
Start free with team calls, video and screen share today. Talk to us about numbers, chat and contact center plans.