Release notes

What's new in GT Connect

Every release, newest first. Items in beta are being tested and are not yet available to all teams.

  1. Beta

    Website chat, team messaging, hold and transfer

    The website chat widget with an agent inbox and AI first reply, team channels with file sharing, and hold plus blind transfer are being built and tested.

  2. Available

    Group calls

    Bring three or more people into one call. Each participant connects directly to the others, which works best for small groups.

  3. Available

    Status and ringtones

    Set yourself Available, Away or Do Not Disturb. Do Not Disturb silences incoming calls. New ringtones and an incoming-call screen.

  4. Available

    Relay for strict networks

    Support for a TURN relay so calls can connect through firewalls that block direct connections, once switched on for a workspace.

  5. Available

    Call history and installable app

    Recent calls are saved on your device with one-tap call back, and GT Connect can be installed like an app on phones and computers.

  6. Available

    Chat during calls

    Send text messages to the person you are talking to, without leaving the call.

  7. Available

    Voice, video and screen share

    The first release: encrypted team calls in the browser, with video and screen share.

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Region and language

GT Connect is available in English today. More regions and languages are planned.

Region